Privacy Policy

1.1Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Inquire about our services
• Fill out a contact or lead capture form
• Book a consultation or onboarding call
• Communicate with us via email or social media

The personal information we collect may include your full name, email address, phone number, business name and industry, service needs and preferences, and any other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, including IP address, browser type and version, pages visited and time spent, referring URL, and device and operating system information.

1.2How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide, operate, and maintain our virtual assistance and digital marketing services
• Send you relevant information, updates, and service-related communications
• Improve our website and service offerings
• Understand how our clients interact with our services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

1.3How We Share Your Information

We may share your information only in the following circumstances:

• With service providers and tools we use to operate our business (e.g., scheduling platforms, email tools, project management software), bound by confidentiality obligations
• If required by law, regulation, or legal process
• To protect the rights, property, and safety of ES Team, our clients, or others

1.4Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

1.5Your Rights

Depending on your location (including clients in the US and Canada), you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at: info@esteam.work

1.6Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1.7Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

1.8Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this document. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.